Terms of Service

Welcome to Original Sadrazam Power. These Terms of Service ("Terms") govern your access to and use of our website, products and services. By browsing our site or placing an order, you acknowledge that you have read, understood and agreed to these Terms.

If you do not accept any part of these Terms, please discontinue use of the website.

Original Sadrazam Power is a global retailer of Ottoman-heritage natural wellness products, operating since 2012. Products are manufactured in Türkiye in Ministry of Agriculture-approved facilities. Our European distribution is managed from Barcelona, Spain and our Asia/MENA distribution from Dubai, UAE.

Our products are intended for adult consumers. You must be at least 18 years old (or the legal age of majority in your jurisdiction) to purchase from our website.

By placing an order, you confirm that you meet this age requirement and have the legal capacity to enter into a binding contract.

Some features require creating an account. You agree to provide accurate, current and complete information during registration and to keep it up to date.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized access.

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors or shipping restrictions.

Prices are displayed in the currency shown at checkout (default EUR) and include applicable taxes unless stated otherwise. Prices may change without prior notice; the price charged is the price confirmed at the moment of order.

Payment is processed through secure, PCI-DSS compliant providers. Orders are only fulfilled after full payment has been verified.

We make reasonable efforts to describe our products accurately, including composition, origin and effects. However, minor variations in color, texture or appearance may occur due to the natural ingredients used.

Our products are dietary supplements and traditional wellness formulations. They are not medicines and do not diagnose, treat, cure or prevent any disease. Consult a healthcare professional if you have a medical condition or take prescription medication.

Shipping terms, delivery times and costs are detailed on our Shipping page and at checkout. We ship internationally from our European and Asian hubs with discreet, unbranded packaging.

Risk of loss passes to you upon delivery of the product to the carrier. You are responsible for providing a correct delivery address.

You have a 14-day right of withdrawal for unopened products with an intact authenticity seal, in line with EU consumer law. For full conditions, eligibility and the return process, please refer to our Returns page and Distance Sales Agreement.

All content on our website — including text, images, graphics, logos, product names, packaging designs and the “Original Sadrazam Power” trademark — is the exclusive property of Original Sadrazam Power or its licensors and is protected by international copyright and trademark law.

You may not copy, reproduce, distribute, modify or create derivative works from any part of our content without prior written consent, except for personal, non-commercial use.

If you submit reviews, comments, testimonials or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce and display that content in connection with our business.

You are responsible for the content you submit. It must not be unlawful, defamatory, misleading, infringing on third-party rights, or otherwise objectionable.

You agree not to: use our website for any unlawful purpose; resell our products without authorization; attempt to gain unauthorized access to our systems; interfere with the security of the website; use automated scrapers, bots or data-mining tools; or misrepresent our brand.

Our website and products are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we do not warrant that the website will be uninterrupted, error-free or free of harmful components.

Any statements regarding product effects are traditional, user-reported or historical in nature and have not been evaluated by regulatory health authorities unless explicitly stated.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms or your use of the website shall not exceed the amount you paid for the product that gave rise to the claim.

We shall not be liable for indirect, incidental, special or consequential damages, including loss of profits, data or goodwill.

You agree to indemnify and hold harmless Original Sadrazam Power, its affiliates, officers and employees from any claim, damage, loss or expense (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the website or products.

These Terms are governed by the laws of Spain and applicable European Union regulations, without regard to conflict-of-law principles. Any dispute shall first be attempted to be resolved amicably.

Consumers residing in the EU may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

We may update these Terms from time to time to reflect changes to our services or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised Terms.

For any questions about these Terms, please reach out to [email protected].